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Policies AML


The two functions Compliance and Anti-ML & TF Compliance are performed by the AML Compliance Officer (MLRO). The AML Compliance Officers carry out their functions independent of the activities and services that they monitor. The AML Compliance Officers report directly to the Board of Directors.


The Compliance function holds the following responsibilities:

  • To carry out regular Internal Reviews to ensure that Company’s organisational requirements are appropriate, effective, comprehensive and proportionate to the services and activities the Company undertakes.
  • To take the necessary corrective measures where deficiencies in Company’s organisational requirements are identified.
  • To advise and assist employees carrying out services and activities to comply with Company’s obligations stemming from the legislation and Directives.
  • To ensure that Company’s Internal Regulations are available in electronic form to all employees for their use and to encourage employees to re-read Regulations at least on a bi-annual basis.
  • To ensure that the provisions of the Internal Regulations are closely followed by the Company. Following any significant changes to the legislation or internal organisational changes and within a reasonable period of time, an updated Regulations Manual will be distributed to employees for them to read and be aware of any changes. When new employees join the team, they are required to read these Regulations. A record is kept of all employees (including those of the branch) who have read and understood the Internal Regulations.
  • To provide advice and information to employees with reference to their responsibilities and obligations.
  • To prepare, on an annual basis, a written Compliance Report with reference to the status of the Company’s compliance measures as well as any remedial measures taken to tackle any deficiencies. This Report must be presented to the AML Compliance Officer and the Board.

The AML Compliance Officer is endowed with the following powers:

  • The AML Compliance Officer shall have full authority to make a final determination on a prospective account holder’s eligibility for opening an account, as well as the authority to determine the legitimacy of any given transaction and withhold the execution of any given transaction if he deems such action to be necessary.
  • The AML Compliance Officer shall have full authority to report any suspicious or improper behavior to the authorities with or without the approval of senior management.

The AML Compliance Officer Duties:

  • Monitoring Company Activities

The AML Compliance Officer shall continuously monitor the activities of the Firm and its customers for indications of money laundering, by reviewing trade blotters, account statements, exception reports, or other reports and documentation for indications of suspicious activity.

The AML Compliance Officer shall be responsible for cooperating with all regulatory money laundering investigations; providing all requested documentation and information to federal, state and self-regulatory organizations.

Receive Reports of Suspicious Activity

The AML Compliance Officer shall receive all staff reports of suspicious activity or suspected violations of the AML Program. The AML Compliance Officer shall accept all such reports in confidence from supervisors of departments, or from any employee directly.

  • Investigate

The AML Compliance Officer shall perform a comprehensive investigation of each instance of reported suspicious behavior. The investigation process, as well as any data collected as a result thereof, together with the AML Compliance Officer’s final decision on the investigation shall be documented.

2.2 The Company’s AML Procedures and Obligations

The Company shall take all reasonable measures to ensure that accounts are not used for the purpose of holding assets obtained as the result of, or for facilitating the commission of any criminal activity or for any purpose contrary to the Money Laundering (Prevention) Act and the Regulations. To minimize the risk of money laundering the company will not accept any cash deposits.

2.2.1 Implementation of Risk-Based Approach

The Company will apply appropriate measures and procedures, on a risk based approach, to focus its effort in those areas where the risk of Money Laundering & Terrorist Financing appears to be higher. A risk-based approach shall:

(a) Recognize that the money laundering or terrorist financing threat varies across customers, countries, services and financial instruments;

(b) Allow the board of directors to differentiate between the Company’s customers in a way that matches the risk of their particular business;

(c) Allow the board of directors to apply its own approach in the formulation of policies, procedures and controls in response to particular circumstances and characteristics;

(d) Help to produce a more cost effective system; and

(e) Promote the prioritization of effort and actions of the Company in response to the likelihood of money laundering or terrorist financing occurring through the use of services provided.

2.2.2 Duty on establishing business relationships

The Company may not carry out a one-off transaction or form a business relationship in the course of relevant financial business unless:

(i) it has money laundering procedures in place, meaning:

  • identification procedures
  • record keeping procedures; and monitoring;
  • recognizing suspicious transactions;
  • internal reporting procedures and such other procedures of internal control and communication as may be appropriate for the purpose of forestalling and preventing money laundering.

(ii) it makes its employees aware of the statutory duties and of the Company’s procedures; and

(iii) it maintains training procedures.

For these purposes, a one-off transaction is a transaction other than a transaction carried out in the course of an established business relationship.

The Company shall not conduct business with persons using obviously fictitious names or addresses and shall not keep anonymous accounts.

Media request – any request for a statement or information from the media or other source must be directed to the MLRO for handling.

2.2.3 Identification procedures

The Company must ensure as soon as reasonably practical after the first contact has been made, and in any event before transferring or paying any money out to a third party, that satisfactory evidence is produced or such other measures are taken as will produce satisfactory evidence of the identity of any customer or counterparty (an “applicant”). If a client appears to be acting on behalf of another, identification obligations extend to obtaining sufficient evidence of that third party’s identity. Where satisfactory evidence is not supplied, the firm will not proceed with any further business and bring to an end any understanding it has reached with the client. If there is knowledge or a suspicion of money laundering, it will be reported without delay as provided under these procedures to the MLRO.

Methods of identification

The Company will make sure that it is dealing with a real person or legal entity, and obtain sufficient evidence to establish that the applicant is that person or organization. When reliance is being placed on any third party to identify or confirm the identity of any applicant, the overall legal responsibility to ensure that the procedures and evidence obtained are satisfactory rests with the Company.

As no single form of identification can be fully guaranteed as genuine, or representing correct identity, the identification process will need to be cumulative, and no single document or source of data (except for a database constructed from a number or other reliable data sources) must therefore be used to verify both name and permanent address.

The Company will take all required measures, according to applicable Money Laundering (Prevention) Act and Regulation, to establish the identity of its clients and beneficial owners. Without exception any potential new client shall have to be introduced by an existing client and/or must have an existing relationship with the Company.

Below are examples of suitable documentary evidence. Care should be taken to ensure that any documents offered are originals, or are true copies certified by a lawyer, Public Notary or authorised financial intermediary. All documents need to be from a reliable source, where it is difficult to amend or obtain them illegally. Photocopies of all identification documents must be taken in the Company’s premises and/or before an Executive Director and or the MLRO and or the person designated by the Company.

Due diligence

It is essential to collect and record information covering the following categories:

  • source of funds;
  • source of wealth (description of the economic activity which has generated the net worth)Estimated net worth;
  • references or other documentation to corroborate reputation information where available;
  • purpose of the account and the nature of the business relationship.

Individual customers

The identity will be established to the Company’s satisfaction by reference to official identity papers or such other evidence as may be appropriate under the circumstances including, without limitation: full name; date and place of birth; nationality; marital status; name of wife/husband, if married; name of parents; complete address, including phone number and city code; telephone and email, signature, occupation; information on the earnings and his/her financial situation. Identification documents must be current at the time of the opening.

  • Evidence of the applicant’s identity should be taken and copied in the form of:
  • Photo-bearing document: a passport or a national identity card;
  • income tax registration number;
  • Confirmation of address.

The Company must also obtain separate evidence of the applicant’s permanent residential address. This should be from the best available source. One or more of the following steps is recommended to confirm addresses:

Identification documents which do not bear a photograph or signature and which are easily obtainable (e.g. birth certificate and driver’s license) are not acceptable as the sole means of identification.

Corporate customers

Where the applicant company is listed on a recognised or approved stock exchange or where there is independent evidence to show that the applicant is a wholly owned subsidiary or subsidiary under the control of such a company, no further steps to verify identity over and above the usual commercial checks and due diligence will normally be required.

Where the applicant is an unquoted company where none of the principal directors or shareholders already has an account with us, the following documents will be obtained from an official or recognised independent source:

  • a copy of the certificate of incorporation/certificate of trade or the equivalent; evidence of the company’s registered address; and the list of shareholders and directors; certificate of good standing;
  • a properly authorised mandate of the company to establish the business relationship;
  • extract from Commercial Register, or equivalent document, evidencing the registration of corporate acts and amendments;
  • names and addresses of at least two authorised signatories and directors of the corporate entity;
  • names and addresses of the beneficial owners of the corporate entity;
  • Memorandum and Articles of Association or equivalent documents duly recorded with the competent registry;

description and nature of business including:

  • date of commencement of business;
  • products or services provided;
  • location of principal business;
  • recent financial statements on the corporate entity (if available).

The Company shall, as far as practicable, obtain the register of members or a list of the names and addresses of shareholders holding a controlling interest in the company and where necessary, shall obtain details which would be required of an individual client in respect of the beneficial owners of corporate shareholders shown to be holding ten percentum (10%) or more of the issued shares of a company.


Where the client is a trustee, the Company will ensure that it understands the structure of the Trust, based on the information and documentation provided by the client, sufficiently to determine the provider of funds (e.g. settlor), those who have control over the funds (e.g. trustees) and any persons or entities who have the power to remove the trustees. A trustee shall verify the identity of a settlor or any person adding assets to a trust in accordance with the procedures relating to the verification of identity of clients and the trustee shall recognise the purpose and the nature of the trust and the identity of the funds settled on it. The Company will make a reasonable judgment as to the need for further due diligence.

Beneficial owners

Due diligence must be done on all principal owners identified in accordance with the following principles:

Natural persons: where an applicant is an individual, the Company must clearly establish, based on information and documentation provided by the client, whether the client is acting on his/her own behalf.

Legal entities: where the client is a company, such as a private investment company, the Company must understand the structure of the company, based on information and documentation provided by the client, sufficiently to determine the provider of funds, principal owner(s) of the shares and those who have control over the funds, e.g. the directors and those with the power to give direction to the directors of the company. With regard to other shareholders the Company will make a reasonable judgment as to the need for further due diligence. This principal applies regardless of whether the share capital is in registered or bearer form.

2.2.4 High-risk countries

The Company will apply heightened scrutiny to clients and beneficial owners resident in and funds sourced from countries identified by credible sources as having inadequate anti-money laundering standards or representing high-risk for crime and corruption. The Company will apply more stringent standards to the transactions carried out by clients or beneficial owners domiciled in such countries.

Offshore jurisdictions

Risks associated with entities organized in offshore jurisdictions are covered by due diligence procedures laid out in these guidelines. However, the Company will apply more stringent standards to the transactions carried out by clients or beneficial owners head-quartered in such jurisdictions.

High-risk activities

Clients and beneficial owners whose source of wealth is derived from activities known to be susceptible to money laundering will be subject to heightened scrutiny.

Public officials

Individuals who have or have had positions of public trust such as government officials, senior executives of government corporations, politicians, political party officials, etc. and their families and close associates will be subject to heightened scrutiny.

2.2.5 Verification responsibility

It is the responsibility of the MLRO to verify the identity of each new applicant when taking on a new client. The verification procedures must be completed and satisfactory evidence of the new applicant’s identity must be obtained before the applicant is sent a customer agreement except in exceptional circumstances (as determined in writing by the Compliance Officer).

2.2.6 Verification procedures

The verification process should be documented by making a record of the relevant information on the Company’s Client Identification Questionnaire.

If in doubt as to which information must be obtained to verify an applicant’s identity staff must consult the MLRO for guidance without delay and prior to commencing any dealings.

2.2.7 AML Compliance Officer approval

Once completed, the Client Identification Questionnaire should be completed and signed by the employee or the person designated by the Company and must be handed over to the Compliance Officer for record keeping. For each applicant the Compliance Officer must also countersign the forms and will be responsible for deciding what further information, including documentation, is required prior to conducting business for the applicant.

2.2.8 Record keeping procedures

The Company must also keep all records for not less than 5 years from the date of completion of the transaction. These should include records verifying the identity of counterparty and a record of transactions with or for that client.

2.2.9 Monitoring and Periodic reviews

The Company will make a common sense judgment about what, if any, further due diligence steps are required to be taken in relation to existing clients into effect, and also implement the following system of periodic review of customer account activity:

  • Low risk clients – every 22 months,
  • Medium risk clients – every 18 months
  • High risk – every 12 months.

2.3 Education and Training

Staff who handle or are managerially responsible for handling transactions which may involve money laundering will be made aware of:

  • their responsibilities under the Company’s anti-money laundering arrangements, including those for obtaining sufficient evidence of identity, recognizing and reporting knowledge or suspicion of money laundering and use of findings of material deficiencies;
  • the identity and responsibilities of the MLRO;
  • the law and regulations relating to money laundering; and
  • the potential effect on the Company, its employees and its clients of any breach of money laundering provision.

All members of staff will have access to the Laws and any relevant Guidelines and will receive periodic training in addition to the information provided in this document. This is expected to include seminars organised by the Compliance Officer. Employees should ensure that they regularly update their knowledge of these procedures given the seriousness of the consequences of breaching the Act and the Regulations.

A record of anti-money laundering training supplied must be maintained and will include the dates, nature and names of recipients of such training.

2.4 Duty to Report

There is a statutory and regulatory obligation on all staff to report information which comes to their attention, which gives rise to knowledge of suspicion or reasonable grounds for knowledge or suspicion of money laundering. Thus, even if a member of staff does not actually know or suspect but reasonably should have known or suspected, and does not report, he would be committing an offence. To this end, continuous surveillance for suspicious transactions must be carried out. Knowing its customers is the Company’s most important line of defense in preventing or detecting money laundering activities. It is important that the Company verifies the identity of new counterparties and ensures that they are involved in bona fide business activities and that they share the Company’s high standards of integrity and business practice.

Knowledge in relation to money laundering has been in the past defined widely and includes: willfully ignoring the obvious, willfully and recklessly failing to make inquiries as a reasonable and honest person would make, knowledge of circumstances which would indicate facts to such honest and reasonable person or put them on enquiry.

Suspicion is assessed on a subjective basis although goes beyond mere speculation. Reasonable grounds to suspect introduces an objective test rather than a subjective test of suspicion. It might therefore include willful blindness (i.e. turning a blind eye to the obvious), negligence (recklessly failing to make adequate enquiries) and failing to assess adequately the facts and information presented or available. It shall be noted that suspicion shall depend on the nature of the relationship and the transaction and the particular circumstances of each case.

The Company will therefore ensure that staff takes all reasonable steps in the particular circumstances to know the customer and the rationale for the transaction or instruction. The Company shall keep records of reports made by their staff and of reports made to the Supervisory Authority.

2.5 Suspicious Transactions

A suspicious transaction will often be one which is inconsistent with a customer’s known legitimate business. To facilitate the assessment of a suspicious transaction, emphasis will be made on the understanding of the client’s business and adequate record keeping. The customer’s business and his / her requirements and adequate record keeping to facilitate the assessment. It is the responsibility of all staff to report knowledge or suspicion of money laundering.

The following questions may help to determine whether a transaction is suspicious:

  • Is it inconsistent with the client’s known activities?
  • Is the size of the transaction consistent with the norm?
  • Are there any other transactions linked to the transaction in question of which the Company is aware and which could be designed to disguise money and divert it into other forms or other destinations or beneficiaries?
  • Is the transaction rational for the client?
  • Has the client’s pattern of transaction changed?
  • Does the client have a reason for doing business in the country concerned?
  • Is the client’s proposed method of payment unusual?

Suspicions of money laundering, however minor, should be discussed immediately with the MLRO. An internal form for making a report of a suspicion or knowledge of money laundering has been included in this manual.

Steps should also be taken to monitor accounts held on behalf of customers that hold positions of public trust such as government officials, politicians and any known connected accounts.

2.6 Confidentiality

Reporting a suspicion is a defense to a claim for breach of a confidence. However, any statements to the press or other publicity must be routed through the MLRO or his deputy. A report made in good faith, shall exempt the persons involved from criminal, civil or administrative liability. Confidentiality whilst an investigation is ongoing is of the utmost importance and employees are reminded of the offence of “tipping-off”.

2.7 Internal Reporting

Employees must report any relevant money laundering suspicions to the MLRO.

The suspicion should be fully documented, including the name and location of the reporting employee, full details of the client, and an account of the information giving rise to the suspicion.

All internal enquiries made in relation to the report, and the reason behind whether or not to submit the report should also be documented.

The MLRO should remind the reporting employee to avoid “tipping off” the subject of the reported suspicion, and that information concerning a report should not be disclosed to any third parties.

The requirement to report also includes those situations where the business or transaction has not proceeded because the circumstances surrounding the application or proposal give rise to a suspicion of money laundering.

2.8 Record Keeping

We will document our verification, including all identifying information provided by a customer, the methods used and results of verification, and the resolution of any discrepancy in the identifying information. We will keep records containing a description of any document that we relied on to verify a customer's identity, noting the type of document, any identification number contained in the document, the place of issuance, the date of issuance and expiration date. With respect to non-documentary verification, we will retain documents that describe the methods and the results of any measures we took to verify the identity of a customer. We will maintain records of all identification information for five years after the account has been closed. We will retain records made about verification of the customer's identity for five years after the record is made.

2.9 Know-Your-Client Questionnaire (KYC)

The Company shall have the duty to certify that each Client has submitted a duly signed Know-Your-Client Questionnaire (hereinafter the “KYC”).

The Company shall have the duty to provide the Client with the appropriate assistance for the accurate completion of the KYC. The Company must inform all Clients of the significance that the precise completion of the KYC bears, so as to enable the Company to provide accurate service, protection and promotion of the Client’s interests.

Getting to know the Client’s experience with investments includes obtaining information as to transactions in financial instruments that the Client carried out in the past, the type and the quantities involved, as well as the frequency of the transactions.

With respect to the Client’s investment targets, the Company must obtain information primarily on the intended investment horizon (short-, medium-, long-term) as well as the Client’s risk appetite (low, medium or high).

Moreover, the Client’s financial holdings evaluation must include a broader view of the Client’s portfolio of assets, among others, the Client’s income, as well as the Client’s primary assets (real estate, financial assets, valuables, other significant assets), the Client’s monthly expenses and debt obligations.

The Company must bring to the attention of the Client the need to inform the Company of future changes in the Client details and financial condition.

2.10 Internal Reporting Form

There is an obligation on all staff to report knowledge or suspicions of money laundering in accordance with these procedures. An employee commits an offence if a reasonable ground for suspicion/knowledge of money laundering exists and he/she fails to report. Therefore, if you have a suspicion, no matter how small:

(a) Promptly inform the MLRO verbally and complete this reporting form. You are now absolved from any personal criminal liability. However, you must comply with the directions of the Compliance Officer and management in respect of the customer and transaction until the matter is resolved;

(b) You may not continue to manage the customer’s portfolio until clearance is given by the Compliance Officer;

(c) The Compliance Officer must promptly review the situation with senior management;

(d) The review will either sustain or negate the suspicion. A sustained suspicion will lead to the Company making a confidential report to the authorities who will direct the Company how to proceed;

(e) You must not tip-off the client or any other person that you or the Company has made a report;

(f) If in doubt, seek guidance from the Compliance Officer.


  1. Name of customer:
  2. Country of incorporation/origin:
  3. Type of customer (please underline the appropriate type):
  4. Corporation Partnership
  5. Name of contact:
  • Position:
  • Contact details:
  • Telephone:
  • Facsimile:

6. Is the customer an existing customer

  • Yes
  • No - please provide all available identification information

8. Suspicion aroused or knowledge gained during identification procedure:

(a) How was the customer introduced to us?

(b) Is verification of identity complete?

(c) Has obtaining verification of the customer’s identity been unusually difficult?

If yes please specify:

9. Please detail in the space below the knowledge or suspicion(s) of money laundering, why you are suspicious and any other relevant information. Please give as much information as possible. The following points may be of assistance:

(a) Is the role of any fiduciary involved in the management of the portfolio usual?

(b) Is payment into the account by means of a third party cheque without any apparent connection with the prospective investor?

(c) Is payment by cheque into the account where there is a variation between the account holder, the signatory and prospective investor?

(d) Other suspicious circumstances:

10. MLRO: please add any further relevant information to support or negate the suspicion.